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FAQ

Straight answers. Before you ask.

Partnerships, pricing, delivery, SEO and support. Choose what applies to you. If you can't find the answer, ask nexubot or contact us directly.

01 · Agencies

For Digital Agencies.

White-label delivery, flexible capacity and collaboration. Your clients. Your brand. Our expertise.

Partnership & Process

How does a partnership with you work?

We work as part of your team, on a one-off project or a longer engagement. You keep the client relationship, and we agree on our role, availability, deliverables and working methods before we start.

What types of collaboration do you offer?

You can hire us per project, by the hour, part-time or full-time. We offer both reserved capacity and flexible assignments as needed. Full-time does not mean the collaboration is exclusive.

Can we reserve capacity every month?

Yes. We can agree on a set capacity per month. Scope, availability, payment terms and the handling of unused time are set in the individual agreement.

What happens to unused hours?

That depends on the agreement. We decide in advance how reserved capacity and any unused hours are handled; there is no general rule that applies to every partnership.

Can you help us with both production and advice?

Yes. We can deliver clearly defined tasks or contribute technical advice, planning and solution selection. We agree on the role and responsibilities together before work starts.

Do we need to send design references or examples?

Yes. For visual projects, we ask you to send one or more references or links to things you like. They can be websites, visual identities, forms or other digital solutions. We use the examples to understand taste and expectations, not to copy someone else's design.

Do you work in our tools and systems?

Yes. We adapt to your tools and workflows wherever possible, for example Figma, Webflow and project management systems. If another way of working is more suitable, we discuss it with you first.

Can you take over or build on existing projects?

Yes. We start by assessing the project's technical condition, then agree on scope, responsibilities, price and timeline. A more in-depth technical review may be a separate paid assignment.

Can you help us at short notice?

We're happy to review urgent requests and confirm what we can take on. Agencies with ongoing agreements are prioritized according to the agreed terms, but we don't promise an immediate start without first checking capacity.

Do you work with agencies outside Sweden?

Yes. We work remotely with agencies in Sweden and internationally. Sweden is our main market, but our way of working is not limited to one location.

Which languages can we communicate in?

We can communicate professionally in Swedish, English and Persian.

White-label & Confidentiality

Do you offer white-label delivery?

Yes. We can deliver as part of your agency, under your brand and according to an agreed way of working. You keep the relationship with the end client.

Do you communicate directly with our clients?

Our default is to work behind the scenes. Direct contact or taking part in meetings only happens with your approval and within the boundaries we have agreed. You remain responsible for the client relationship and the commercial dialogue.

How do you handle confidentiality and NDAs?

We treat information about projects and clients confidentially and can sign an NDA by agreement. We do not publish client names, projects or materials in our portfolio or other channels without your explicit approval.

Services, Pricing & Delivery

How can you help our agency?

We help with websites and digital experiences, branding and marketing, and AI, systems and digital innovation. You can hire us for one part of a project or combine several services.

How does your pricing work?

Some assignments have a base price level, and larger projects, reserved capacity and long-term partnerships are priced individually. We tell you the current price level when we go through your needs and confirm price and scope in the quote.

How do you invoice?

Ongoing hourly work is invoiced monthly. Projects with a defined scope are normally split into payment milestones, while reserved capacity is invoiced according to a separate agreement.

How soon can you deliver a first design concept?

A first design concept in Figma is delivered within 2–3 business days after we have received a complete brief. It is a first design concept, not a finished website. The timeline for the rest of the work is set for each project.

Can you handle support and maintenance for our clients?

Yes. We offer both monthly arrangements and support by the hour or per task. We can also take care of websites built by others after a technical review. Scope and price are agreed in advance.

What can your support cover?

It can cover technical maintenance, troubleshooting, content changes, design improvements and further development. Exactly what is included and what is an add-on is defined in the agreement.

Do you offer emergency support outside business hours?

Standard support is provided during normal business hours. Emergency work outside those hours can be agreed separately, with specific availability and additional cost. We do not guarantee on-call support without such an agreement.

How do we get started, and does a quote cost anything?

A first call and a standard quote are free. We go through your needs and suggest an approach. If a larger technical analysis or code review is needed, we describe its content and price and wait for your approval before starting it.

02 · Businesses

For Businesses.

Pricing, design, SEO and support. From the first conversation to well after launch.

Pricing & Getting Started

How much does a website cost?

It depends on scope, design, content and features. As a guide, a landing page starts at SEK 10,000 and a business website at SEK 15,000, excluding VAT. The price includes a custom design, a responsive layout for mobile and desktop, foundational SEO, a basic visual identity and 30 days of bug fixes after launch. New websites also get a .se domain and hosting free of charge for the first year. nexubot can ask a few questions and give an initial estimate. The final price is always set out in a personal quote that you approve before work starts.

How much does an online store cost?

The price depends on features, product information and integrations. We can build a modern store for a catalogue of up to 100 products in a basic setup; how many products we help you prepare and enter is specified in the quote. nexubot can give an initial estimate.

What's included in a landing page?

We build a modern, responsive landing page with its own design, standard forms, simple interactions and scripts, and foundational SEO. We can also prepare initial copy and imagery with AI assistance. More advanced integrations and features are priced separately.

What's included in a business website?

We create a responsive website with a unique design, foundational SEO and room for future development. Content can be prepared with AI assistance. The number of pages, CMS, unique page templates and other features are specified in the quote. They are not part of an unlimited standard package.

Does a first call or a quote cost anything?

No. A first call and a standard quote are free. If your project needs an extensive technical analysis or code review, we agree on the price for that part in advance.

Can the price change during the project?

The price for the agreed scope is fixed. If you want to add features or change the assignment, we go through any extra cost and timeline change. No chargeable additional work starts without your written approval.

How do payments work?

For website projects, you normally pay 40% at project start, 40% when the design is approved and 20% before launch. You can review the finished solution before launch. Other assignments may have a different payment schedule, which is then stated in the quote.

Are the domain and hosting included?

For new websites we build, a .se domain and hosting are included free of charge for the first year. Licenses for platforms such as Webflow and Shopify, and other licenses, are paid by you directly to the provider. The domain and accounts are always in your name. We help with the technical setup as agreed.

Design, Technology & Delivery

How long does a complete website take?

It depends on scope, features and how quickly materials and approvals come in. We give an approximate time estimate early on and set out a clear timeline in the quote.

Should we send examples of designs we like?

Yes. Before design work starts, we ask you to send one or more inspiration images or links to websites, forms or visual styles you like. It helps us understand what you mean by words like “minimal” or “modern”. The references give a direction. The design we create is tailored to your business and not copied from others.

How quickly will we see the first design concept?

You get a first design concept in Figma within 2–3 business days after we have received a complete brief. It is a first concept, not the complete finished design or website.

How many revisions are included in the design?

Three consolidated revision rounds are included within the agreed design scope. Any additional rounds or larger changes are priced separately after your approval. Errors in our work that do not match the agreement are corrected at no extra cost.

How long do we have to give feedback?

You have five business days to give consolidated feedback on the design concept. If feedback is delayed, the project timeline may need to be adjusted to our availability. Silence is not treated as approval.

Which platform do you recommend?

We often recommend Webflow, but we always start from your needs. Depending on the project, Shopify, WordPress or a custom solution may be better. We explain our choice and agree with you before we build.

Do we own the website and domain?

Your domain and platform accounts are registered in your name, and you receive the agreed access. Ownership of delivered files, any code and third-party licenses is governed by the quote or agreement; some platforms and licenses have their own terms.

Can you build a multilingual website?

Yes. We can design and develop multilingual websites and systems after a technical assessment. You or your agency normally supply and approve the translations and copy.

Can you help us with text and images?

Yes. Based on information about your business, we can create and refine copy, headlines, CTAs and images with AI assistance and human quality review. You approve the content before publication. Professional photography and video can be arranged through partners at a separate cost.

SEO, Support & Ongoing Development

Is SEO included when you build a website?

Yes, foundational SEO is included in our new website projects, such as structure, headings, metadata and basic technical essentials. In-depth technical SEO, larger audits and AI search work are separate services. No search ranking can be guaranteed.

Can we audit our website for free?

Yes. With our Free Website Audit, you enter your web address and get an automated report instantly. The tool examines selected public signals for SEO, basic security and AI search readiness, and uses Google PageSpeed Insights for speed measurements. You can try the tool on the Free Website Audit page. A deeper technical review and fixes are separate services.

How much does the free website audit cost?

Nothing. The tool is free to use and the report appears instantly. An in-depth, personal technical review or SEO audit, however, is a separate service.

What does the free website audit check?

It reviews publicly available information from the homepage, the site icon, robots.txt, sitemap, llms.txt and public DNS and registration details. Loading times are measured with Google PageSpeed Insights. Beyond the homepage and the standard files mentioned, the tool follows the rules in robots.txt.

Is the free audit a complete security assessment?

No. It gives an automated overview of certain public security signals. It is not a penetration test, a comprehensive vulnerability assessment or a guarantee that the website is secure.

Does the audit show whether ChatGPT or Google AI mentions our business?

Not directly. It reviews technical and publicly observable conditions related to AI search. The result does not show that a particular AI service actually mentions, recommends or ranks your business.

Our website is old or slow. Can you help?

Yes. We can investigate performance, technical errors, scripts, modules and SEO-related issues. We start by scoping a technical review; any fixes and their price are assessed separately.

Will we appear on Google and in AI search?

We build a technically sound foundation and can help with further search optimization and clearer signals for search services and AI-driven search experiences. Visibility and rankings, however, cannot be guaranteed.

What happens after launch?

We hand over the agreed accounts and access and give a first walkthrough of how to manage the website. During the first 30 days after launch, we fix issues caused by our work at no extra cost. New features and ongoing maintenance are separate services. This does not affect any rights you may have under applicable law.

What's included in support?

Support can cover technical maintenance, troubleshooting, content, improvements and further development. You can get ongoing support or help when needed; what is included and the price are set in the agreement.

Branding, Marketing & AI

What's included in a professional visual identity?

We create a logo with variations, a color palette, typography, graphic elements, a short guide on how to use the identity and relevant original and export files for web and print. You can add, for example, motion, social media templates or other graphic material as needed. The price depends on scope; nexubot can give a preliminary estimate.

How does your logo design process work?

We first ask you to send one or more visual references showing what you like. In our base package, we present two different design directions. You choose one, which we then develop through two consolidated revision rounds. Additional rounds or a significantly changed scope are quoted separately before any extra work starts.

Can you help with branding and graphic design?

Yes. We help with visual identity, graphic design, motion and advertising material, as individual services or combined. Exactly which deliverables are included in a brand identity is set out in the project quote.

Do you also offer marketing services?

Yes. We can create creative material and digital marketing activities. Strategy and ongoing campaign management are assessed based on needs, expertise and a separate agreement.

What can AI and automation do for our business?

We can help with, for example, AI assistants, chatbots, workflows, automation and custom digital tools. We start by understanding your process, assess what is suitable to automate and then make a proposal.

Can you build custom systems and integrations?

Yes. We can investigate and develop tailored functionality, web-based tools and integrations. Scope, security, technology and cost are set after an assessment of needs and feasibility.

Is a visual identity included in every website project?

Yes. A basic visual identity is included at no extra cost in all our website projects, including landing pages. We help with colors, typography and visual details. If you have no logo, we can create a simple logo or wordmark that fits the website. A more comprehensive professional brand identity is offered separately.

How are motion design and advertising content priced?

We offer individual assignments and ongoing collaborations. The price depends on scope and deliverables and is set in the quote. Campaign management is agreed separately; the client owns the ad accounts and normally pays the ad budget directly, while our management is invoiced separately. We do not guarantee any specific sales results.

What do we receive with an AI solution?

We hand over the agreed access, a practical guide and a first online walkthrough. For 30 days after the agreed delivery, we fix issues caused by our work at no extra cost. Issues reported within that period are handled until resolved. Ongoing support or further development can be ordered separately.

Contact & Collaboration

Do you work with businesses outside Linköping?

Yes. We work with businesses across Sweden and internationally, mainly remotely. In-person meetings take place at Linköping Science Park and are booked at least two days ahead.

Which languages can we use?

We can communicate in Swedish, English and Persian.

Who is behind nexunest?

nexunest is based in Linköping and was founded by Morteza Azarakhsh. Today, a team stands behind nexunest: experienced colleagues and freelancers, each a specialist in their field, and AI agents that handle the repetitive work. Read more on About Us.

How can you offer competitive pricing?

We work flexibly and keep our fixed costs low, without expensive offices or a large administration. We collaborate with experienced colleagues and freelancers and use modern tools and AI to work efficiently, with human quality control.

How do we get in touch?

Book a call with the Book a Call button at the top, or email hi@nexunest.se, and we'll go through what you need. We work mainly remotely. In-person meetings at Linköping Science Park are booked at least two days ahead.